ALL our services are pre-paid, either one-time, or monthly, online, each time your terms ends, and you wish to reuse this service. We do not take payment over the phone. You may pay through the link we email, or text, you. Payment is either through eTransfer, Stripe or PayPal (or electronic invoice). In order to place our business address on your shopping cart checkout form, registration form of any kind (either digital or physical), you must first purchase a one-time or term-service, which must finalized by submitting full term-service payment. You are not permitted to ship any illegal substances; explosives, perishable food items, sexually explicit material, physical currency, living beings/animals, firearms or any other dangerous, banned substances. You may designate a 3rd party to pick up your envelope or package, on your behalf, however, you must do so by emailing, request@enpackre.com and the person must produce one valid piece of goverment issued ID. When you pick up your envelope or package you must produce 1 piece of government issues ID. All IDs shown to our Reps. are photographed an kept in our secure internal digital files. You must not use our service to conduct illegal activity. Our company assumes NO LIABILITY for lost, stolen or damaged envelopes or packages (that’s strictly between you and your shipping or e-commerce company) regardless of the fact that we are fully licensed and insured. When you call us, calls are recorded. A verbal ‘yes’ by you, is required to start this process. In order to cancel this service, you must email us at request@enpackre.com or phone in your request to our company phone number. You are to provide the tracking number to every package you mail to us either by email or contacting us at our company phone number. When you ship your envelope, or package, we always provide you the tracking number either by email only. Packages unclaimed/abandoned after 10 days, will be returned to sender. Packages received 10 days outside term agreement will be invoiced at an additional $100. Invoices not paid within 15 calendar days, will be sent to collection. All unpaid invoices must be paid, in full, prior to restarting service. This form is only to be filled out one-time and covers all future use of our service. In order to get started, when you call us, the Representative will ask you to verify that you have completed and submitted this form. If yes, you may proceed. If no, you are required to call us back after you have filled out this form. If your contact details (phone number, email address or main contact residential physical address, or business address) changes, you are responsible to email us, or phone us during our business hours, to let us know.
